FREQUENTLY ASKED QUESTIONS

Anything about BoldPod

BOLDPOD is a Tobacco Replacement Device made by Bangsawan to help smokers combat their nicotine cravings.

Yes! According to Public Health of England, vaping is 95% better than smoking. We assure you that with two boxes of BPOD, you can stop smoking.

BOLDPOD is equipped with a 500 mAh battery. Traditionally, the battery could last for 24hours under normal usage.

One BPOD will last for two days under normal usage, similar to two boxes of traditional cigarettes.

There are two methods to order:

  1.  Log into www.boldpod.my/shop 
    or
  2. Contact our nearest agent.

Feel free to contact us at www.boldpod.my/contact-us and our Customer Service Representative will assist you accordingly.

Take a photo of the damaged packaging and send it to us via www.boldpod.my/contact-us and return the package to the BOLDPOD HQ. We will replace your package at the soonest convenience.

We ship all around Malaysia using J&T Express (5-7 working days) and PosLaju (5-10 working days).

Yes! We provide a 2 years warranty for each BOLDPOD devices.

Simply scan the QR Code found in your warranty card and input your details and serial number to register.

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